PRIVACY POLICY
prathamkitchens takes your privacy very seriously. This privacy policy (“Privacy Policy”) is intended to inform you about the information that is collected from you when you visit website and applications owned and operated by prathamkitchens (the “Platform”); how this information may be used and disclosed; and how your information is protected.
prathamkitchens.com and is a property of and is hosted and operated by Home Interior Designs 3, Nandan Van Apts, New Link Road, Laljipada, Near Lalji Pada Bus Stop, Kandivali (W), Mumbai - 400067.
Acceptance of terms PLEASE READ THE PRIVACY POLICY THOROUGHLY AND CAREFULLY.
The terms and conditions set forth below through the Privacy Policy constitute a legally-binding agreement between Home Interior Designs. ("prathamkitchens"), and you. This policy contains provisions that define your limits, legal rights and obligations with respect to your use of and participation on the Platform, including the classified advertisements, forums, various email functions and Internet links, and all content and prathamkitchens services available on the Platform. The Privacy Policy is applicable to all users of the Platform, including users who have access and/or register on the Platform, and users who are also contributors of content, information, private and public messages, advertisements, and other materials or services on the Platform.
Information we collect
Personal information
“Personal information” is defined to include information that may be used to readily identify or contact you such as: name, address, PIN code, email address, phone number, order details, user records etc. that is otherwise not publicly available.
When you sign up on the Platform we collect personal information from (i) users who are interested in availing our services, (ii) design partners who offer their design services to prathamkitchens customers (“Design Partners”), and (iii) service partners offering their services (“Service Partners”).
Personal information collected from Design Partners and Service Partners may be partially or completely accessible to users on of the Platform or those availing our services. Personal information from users availing our services is partially or completely available to relevant Design Partner(s), Service Partner(s) and employee(s) of prathamkitchens on a need to know basis.
All information disclosed by you shall be deemed to be disclosed willingly and without any coercion. No liability pertaining to the authenticity/ genuineness/ misrepresentation/ fraud/ negligence, etc. of the information disclosed shall lie on prathamkitchens nor will prathamkitchens in any way be responsible to verify any information obtained from you.
Personal information from social networking sites
You may log into our Platform through your Facebook or Google account. If you do so, you must enter the email address and password that you use for your account. We will ask that you grant us permission to access and collect your Facebook basic information (this includes your name, profile picture, gender, networks, user IDs, list of friends, date of birth, email address, and any other information you have set to public on your Facebook account). If you allow us to have access to this information, then we will have access to this information even if you have chosen not to make that information public.
We store the information that we receive from Facebook with other information that we collect from you or receive about you. Facebook controls the information it collects from you. For information about how Facebook may use and disclose your information, including any information you make public, please consult Facebook's privacy policy. We have no control over how any third party site uses or discloses the personal information it collects about you.
Calls and text messages
prathamkitchens enables users to call and chat with the Design Partners, Service Partners through the Platform. As otherwise described in this policy, your contact information may be accessible to a Design Partner or Service Partner for the sole purpose of providing services. In addition, regarding the calls or chats, we collect information including the date and time of the call/chat message(s), and the content of the calls and chat messages in order to improve our customer service and quality of services. prathamkitchens may also use this information for resolving disputes between you and Design Partners or Service Partners or other users, or for safety and security purposes, and for analytics.
Age
We respect children's privacy. We do not knowingly or intentionally collect personal information from children under age 13. By accessing and/or registering on the Platform, you have represented and warranted that you are either 18 years of age or using the Platform with the supervision of a parent or guardian. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you.
Refer a friend
prathamkitchens offers the opportunity to any user to share details of anyone who they think may be interested in prathamkitchens or our services. This information is recorded and used only to communicate with the referee using mediums including phone calls and email, based on the details provided to prathamkitchens. We believe that it is within the purview of the referrer to seek authorization to share the personal information of the referee. When the information is shared with prathamkitchens, it is deemed that the authorization has already been obtained by the referrer.
Communications
During your interaction with prathamkitchens, you may also participate in polls, surveys and feedback and personal information including call logs during such interactions will be collected. Further, when you communicate with us (via email, phone, texts, through the Platform or otherwise), we may maintain a record of your communication. When you use the Platform to communicate with others, we may collect and maintain a copy of those communications, in accordance with applicable law. Such information obtained from a user is gathered and utilized to ensure a greater experience for users and partners.
Payment, billing and financial information
When you create an account with prathamkitchens and start (i) availing services from us, our Design Partners and or Service Partners (ii) offer your services as a Design Partner or Service Partner, you may be required to disclose information such as bank details, PAN card, Aadhaar card, credit card details, etc. in order for us to process your request.
Additionally, prathamkitchens may also collect information related to the manner and mode of payments usually adopted by you on the Platform, including details of your bank account, credit card and debit card. The financial information collected may vary in accordance to your interaction with the Platform and our Partners.